Step 1: A Guest Calls Your Restaurant
The moment your phone rings, HostStand.ai answers.No hold music, no missed calls, no busy signals. Every caller is greeted with a friendly, branded voice that feels like your restaurant’s best host – warm, professional, and available anytime.
Step 2: A Natural Conversation
Your guest can talk normally – no buttons, menus, or robotic prompts.HostStand.ai understands natural speech, accents, and phrasing. It listens, responds, and guides the conversation just like a real host.
Guests can:
- Ask about hours, directions, or parking
- Inquire about menu options or private dining
- Make, change, or cancel a reservation
Step 3: Seamless Reservation Handling
Behind the scenes, HostStand.ai connects with your existing reservation system – OpenTable, Resy, SevenRooms, or whichever platform you already use.When a guest confirms a booking, it automatically updates your reservation list in real time.
No double bookings. No extra data entry. No missed tables.
Step 4: Custom to Your Restaurant
During setup, you provide a few simple details – your hours, menu, and policies. HostStand.ai learns your restaurant’s personality and speaks in your tone.You can even choose the AI’s voice style to match your brand, from casual neighborhood charm to refined fine dining.
Step 5: Analytics and Insights
Every call is logged in your HostStand.ai dashboard with clear summaries and data insights.You’ll see:
- How many calls were answered
- How many converted into reservations
- Peak call times and missed opportunities
These insights help you understand guest demand and improve operations.
Step 6: Always On, Always Reliable
HostStand.ai works around the clock – nights, weekends, and holidays. It never gets tired, distracted, or overwhelmed during a dinner rush.That means your guests are always greeted, even when your team is focused on the dining room.